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Internet Cafe

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2007-11-13No history Add My version 
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This is a sample business plan of Internet Cafe business. 
 
outline 
Internet Cafe
Business Plan
  Executive Summary
 >>Note: JavaNet, unlike a typical cafe, will provide a unique forum for communication and entertainment through the medium of the Internet. JavaNet is the answer to an increasing demand. The public wants: (1) access to the methods of communication and volumes of information now available on the Internet, and (2) access at a cost they can afford and in such a way that they aren't socially, economically, or politically isolated. JavaNet's goal is to provide the community with a social, educational, entertaining, atmosphere for worldwide communication.
  Objectives
  The creation of a unique, upscale, innovative environment
  Educating the community
  The formation of an environment
  Good coffee and bakery items at a reasonable price
  Affordable access to the resources of the Internet and other online services
  Mission
  Keys to Success
  The creation of a unique, innovative, upscale atmosphere
  The establishment of JavaNet as a community hub for socialization and entertainment
  The creation of an environment that won't intimidate the novice user
  Great coffee and bakery items
  Risks
  Will there be a demand for the services offered by JavaNet?
  Will the popularity of the Internet continue to grow, or is the Internet a fad?
  Will individuals be willing to pay for the service JavaNet offers?
  Will the cost of accessing the Internet from home drop so significantly that there will not be a market for Internet Cafes such as JavaNet?
  Company Summary
 >>Note: JavaNet, soon to be located in downtown Eugene on 10th and Oak, will offer the community easy and affordable access to the Internet. JavaNet will provide full access to email, WWW, FTP, Usenet and other Internet applications such as Telnet and Gopher. JavaNet will also provide customers with a unique and innovative environment for enjoying great coffee, specialty beverages, and bakery items.
  Company Ownership
 >>Note: JavaNet is a privately held Oregon Limited Liability Corporation. Cale Bruckner, the founder of JavaNet, is the majority owner. Luke Walsh, Doug Wilson, and John Underwood, all hold minority stock positions as private investors.
  Start-up Summary
 >>Note: JavaNet's start-up costs will cover coffee making equipment, site renovation and modification, capital to cover losses in the first year, and the communications equipment necessary to get its customers online.
  Company Locations and Facilities
  Reasons
  Proximity to the downtown business community
  Proximity to trendy, upscale restaurants such as West Brothers
  Proximity to LTD's Eugene Station
  Parking availability
  Low cost rent
  High visibility
  Services
 >>Note: JavaNet will provide full access to email, WWW, FTP, Usenet and other Internet applications such as Telnet and Gopher. Printing, scanning, and introductory courses to the Internet will also be available to the customer. JavaNet will also provide customers with a unique and innovative environment for enjoying great coffee, specialty beverages, and bakery items.
  Service Description
  Access to external POP3 email accounts
  Customers can sign up for a JavaNet email account
 >>Note: This account will be managed by JavaNet servers and accessible from computer systems outside the JavaNet network.
  FTP, Telnet, Gopher, and other popular Internet utilities will be available
  Access to Netscape or Internet Explorer browser
  Access to laser and color printing
  Access to popular software applications like Adobe PhotoShop and Microsoft Word
  Competitive Comparison
 >>Note: JavaNet will be the first Internet cafe in Eugene. JavaNet will differentiate itself from the strictly-coffee cafes in Eugene by providing its customers with Internet and computing services.
  Fulfillment
 >>Note: JavaNet will obtain computer support and Internet access from Bellevue Computers located in Eugene. Bellevue will provide the Internet connections, network consulting, and the hardware required to run the JavaNetwork. Allann Brothers will provide JavaNet with coffee equipment, bulk coffee, and paper supplies. At this time, a contract for the bakery items has not been completed. JavaNet is currently negotiating with Humble Bagel and the French Horn to fulfill the requirement.
  Technology
 >>Note: JavaNet will invest in high-speed computers to provide its customers with a fast and efficient connection to the Internet. The computers will be reliable and fun to work with. JavaNet will continue to upgrade and modify the systems to stay current with communications technology. One of the main attractions associated with Internet cafes, is the state of the art equipment available for use. Not everyone has a Pentium PC in their home or office.
  Future Services
 >>Note: As JavaNet grows, more communications systems will be added. The possibility of additional units has been accounted for in the current floor plan. As the demand for Internet connectivity increases, along with the increase in competition, JavaNet will continue to add new services to keep its customer base coming back for more.
  Market Analysis Summary
 >>Note: JavaNet is faced with the exciting opportunity of being the first-mover in the Eugene cyber-cafe market. The consistent popularity of coffee, combined with the growing interest in the Internet, has been proven to be a winning concept in other markets and will produce the same results in Eugene.
  Market Segmentation
  Market Analysis (Pie)
  Market Analysis (Table)
  Target Market Segment Strategy
  Market Needs
  Market Trends
  Service Business Analysis
  Business Participants
  Distribution Patterns
  Competition and Buying Patterns
  Strategy and Implementation Summary
 >>Note: JavaNet has three main strategies. The first strategy focuses on attracting novice Internet users. By providing a novice friendly environment, JavaNet hopes to educate and train a loyal customer base.
 
 The second, and most important, strategy focuses on pulling in power Internet users. Power Internet users are extremely familiar with the Internet and its offerings. This group of customers serves an important function at JavaNet. Power users have knowledge and web-browsing experience that novice Internet users find attractive and exciting.
 
 The third strategy focuses on building a social environment for JavaNet customers. A social environment, that provides entertainment, will serve to attract customers that wouldn't normally think about using the Internet. Once on location at JavaNet, these customers that came for the more standard entertainment offerings, will realize the potential entertainment value the Internet can provide.
  SWOT Analysis
  Strengths
  Knowledgeable and friendly staff
  State-of-the art equipment
  Up-scale ambiance
  Clear vision of the market need
  Weaknesses
  A dependence on quickly changing technology
  Cost factor associated with keeping state-of-the-art hardware
  Opportunities
  Growing population of daily Internet users
  Social bonds fostered by the new Internet communities
  Threats
  Rapidly falling cost of Internet access
  Emerging local competitors
  Strategy Pyramids
  Attract Novice Internet Users
  Providing a novice friendly environment
  A customer service desk will always be staffed
  JavaNet will offer introductory classes on the Internet and email
  Attract Power Internet Users
  Providing the latest in computing technology
  Providing scanning and printing services
  Providing access to powerful software applications
  Social Hub
  Competitive Edge
  Marketing Strategy
  Pricing Strategy
  Promotion Strategy
  Sales Strategy
  Sales Forecast
  Milestones
  Management Summary
 >>Note: JavaNet is owned and operated by Mr. Cale Bruckner. The company, being small in nature, requires a simple organizational structure. Implementation of this organizational form calls for the owner, Mr. Bruckner, to make all of the major management decisions in addition to monitoring all other business activities.
  Personnel Plan
  Financial Plan
  Financial Plan
  Sales
  Cost of Goods Sold
  Fixture Costs
  Salaries Expense
  Payroll Expense
  Rent Expense
  Utilities Expense
  Marketing Expense
  Insurance Expense
  Legal and Consulting Fees
  Depreciation
  Taxes
  Accounts Payable
  Start-up Funding
  Important Assumptions
  Key Financial Indicators
  Break-even Analysis
  Projected Profit and Loss
  Projected Cash Flow
  Projected Balance Sheet
  Business Ratios