ERP Implementation
+ - Definition of ERP
Abbreviation for Enterprise Ressource Planning
+ - Integrated Software System
"Complete Suite of Integrated Applications"
+ - Modular Software System
functional Modules
combined to process flow
+ - Single Database
avoiding data "islands"
avoiding redudancy
real-time updates
Enhencable with bolt-ons
+ - Some Systems
+ - Proprietary Systems
+ - Major Players
+ - Advantages
better service
more likely that costumer / supplier have the same system
potentially more functionality
potentially more security
support
+ - Oracle
J D Edwards
PeopleSoft
Siebel
~>+ - SAP
"System Application Products"
+ - SAP R/3
Release 3
3 Tier Client-Server Architecture
Industry specific solutions
Special solutions
Frequent new applications, upgrades and industry bolt-ons
+ - Open Systems Architecture
Works with different hardware
Works with differnet databases
Works with different Operationg Systems and GUIs
+ - Global Business Architecture
>30 languages supported
laguage is user driven
Muli-currency: currency exchange rates
tax issues based on country
+ - Audit Trail
Important for regulated industries
learn more about user behaviour
every person is accountable
SSA Global - (BAAN)
+ - Smaller Players
+ - Advantages
potentially higher influence
+ - Open Source Systems
+ - Advantages
potentially better security
potentially cheaper ("for free")
Influence through own programmers
potentially easier costumization through open source code
+ - Disadvantages
potentially higher costumization needed
no support (at least not free)
+ - Major Systems
Compiere
OFBiz
WebERP
+ - Some ERP Concepts
+ - Transaction
creating
channging
displaying
+ - Module
combination of transactions used for a process
+ - Terminology
+ - Basis Software
R/3 basis similar to an operating system
middleware between OS and servers
allow operations across different servers, OS and databases
+ - ABAP
Advanced Business Application Programming
special-purpose, 4G Programming language by SAP
able to writhe programs for specialized requirements
+ - ERP Implementation Strategy
+ - Project Initiation
Initial Need
Why does the company feel the need for an integrated system?
Existing Problems
Future plans
Competition
Customer Demand
+ - Planning
+ - potential Analyses
Formulating of strategic targets
SWOT Analysis
GAP Analysis
+ - Elevatior Speech
What is the solution?
Benefits (triggers)
Benefit Category (achieved)
Implementation plan
metrics
+ - Timeline
+ - Bing Bang Implementation
+ - Advantages
potentially saved cost
faster
+ - Disadvantages
riskier
big training issue
+ - Phased Roll Out Implementation
+ - Advantages
learn about implementation
cash management
might create motivitation if successful
+ - Disadvantages
slower
managing interfaces costly and time consuming
Mini Big Band (combination of both)
+ - Staff / Ressources
+ - Outsourcing
+ - Advantages
Experience
different perspective
credibility of advice
+ - Disadvantages
costly
consultants less responsible
staff incompatibility
cultural fit
+ - Inhouse
+ - Advantages
existing relationship
knowledge management
better understanding of the needs
Disadvantages
+ - Implementation Styles
+ - Decentralized
+ - Advantages
potentally more initiative
+ - Disadvantages
more costly
+ - Centralized
+ - Advantages
more control
good data overview
more experience
bargaining power with consultants
+ - Disadvantages
more costly
cultural issues
Costumization Level
Controlling
+ - Execution
+ - Failure Reasons
Business Process Remodelling
Considering ERP as a Software rather than a business issue
low involvement of key people
+ - Culture Issues
Power Distance
Hierarchy
Authority
Involvement of Senior Managerment
Willingness to Change
+ - Training
should take at least 20% of overall budget
Selecting the implementation group
+ - Selecting some "super users"
good communication skills
good technology skills
knowledge of processes
knowledge of IS
long term career planning
leadership skills
good learner & teacher
well respected
Cloesout
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